A Guide to Customer Service Skills for the Service Desk Professional 4th 4E

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SKU: PS1274 Category: Tag:
Title: A Guide to Customer Service Skills for the Service Desk Professional
Author(s): Donna Knapp
Edition: 4
Year: 2015
ISBN-13: 9781285063584 (978-1-285-06358-4)
ISBN-10: 1285063589 (1-285-06358-9)

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