Service Management 8th 8E James Fitzsimmons

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SKU: MG235 Category: Tag:
Title: Service Management; Operations, Strategy, Information Technology
Author(s): James A. Fitzsimmons; Mona J. Fitzsimmons; Sanjeev K. Bordoloi
Edition: 8
Year: 2014
ISBN-13: 9780078024078 (978-0-07-802407-8)
ISBN-10: 0078024072 (0-07-802407-2)

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