Services Marketing 3rd 3E Alan Wilson

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SKU: MK105 Category: Tag:
Title: Services Marketing: Integrating Customer Focus Across the Firm
Author(s): Alan Wilson; Valarie A. Zeithaml; Mary Jo Bitner; Dwayne D. Gremler
Edition: 3
Year: 2016
ISBN-13: 9780077169312 (978-0-07-716931-2)
ISBN-10: 007716931X (0-07-716931-X)

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